Use cases / Finance & Admin

Ask better questions of your business numbers

Editor-reviewed

Summary

You have job-costing data but don't know which customers, services or crews make money. Short answer: use Claude (analyzes pasted job-cost tables). Free option: ChatGPT. The workflow has 3 steps and 2 copy-paste prompt(s); expect margin tables by service, customer and crew, with findings and next questions. Main caution: AI arithmetic and unit conversions can be wrong; recheck every quantity and total.

The problem

You have job-costing data but don't know which customers, services or crews make money.

All tools mentioned

Step-by-step workflow

  1. Export job-level data: customer, service, revenue, labor hours, materials, crew.
  2. Ask AI for profitability by service, customer and crew.
  3. Check results against your own reports; look for data errors first.

Copy-paste prompts

Prompt 1
Here is job data [paste: job, customer, service type, revenue, labor hours, labor cost, materials, crew]. Calculate gross margin by service type, by customer (top/bottom 10) and by crew. List the 5 most notable findings and the data you'd need to confirm them. Show the math.
Prompt 2
Draft 3 options for dealing with our lowest-margin customers (reprice, change scope, or let go) and how to explain each to the customer.

What to expect

Margin tables by service, customer and crew, with findings and next questions.

Limits & safety

  • AI arithmetic and unit conversions can be wrong; recheck every quantity and total.
  • Missing or miscoded hours skew results; clean data first.

Source / inspired by

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